FAQs and Resources
Resources and Links
Frequently Asked Questions (FAQ)
- What are Exchange Deployment Planning Services?
- What are the partner qualifications to participate in EDPS?
- Where do partners sign up to be EDPS providers?
- How will customers locate your organization as a qualified EDPS provider?
- What technical tools and materials are provided by Microsoft for EDPS customer engagements?
- What sales and marketing tools are provided by Microsoft for EDPS customer engagements?
- How do I help my customer activate their vouchers?
- How do customers get entitled to SA benefits?
- How do partners confirm the amount of SA benefits their clients are eligible for?
- What are the program payment rates?
- How do I invoice Microsoft and how do I contact my Regional Service Center (RSC)?
- What is the EDPS process from A to Z (or what do I do next?)
- I’m being asked for an Invoice number. Where do I find it?
- Where do I find the Voucher ID and the corporate email address (required during voucher validation/reservation)?
Partner Learning
- Microsoft Partner Learning Center
- Microsoft Partner Network
- Microsoft Learning & Certification
- Microsoft Learning Certification for Exchange MCITP
Engagement Resources
Sales Resources
Customer-Ready Resources for Software Assurance
You can direct customers to the following resources to help customers find out more about SA Benefits and EDPS.
Learn about Software Assurance, Packaged Services Benefits
- EDPS Customer Home: http://UCDeployment.com/Exchange
- Software Assurance Home: http://www.microsoft.com/licensing/sa
- Packaged Services Home: http://www.microsoft.com/licensing/sa/benefits/packagedservices.mspx
Software Assurance and MVLS Support and Tools
- Customer Support for MVLS (Microsoft Volume Licensing) and SA Benefits: https://licensing.microsoft.com/eLicense/L1033/Overview.asp
- Benefits activation for Notices Contact and Benefits Administrators: http://www.microsoft.com/licensing/software-assurance/packaged-services.aspx#tab_3
- Training Video on Benefits Activation: Software Assurance Benefits - Assign & Create a Packaged Services Voucher
- Software Assurance FAQs: http://www.microsoft.com/licensing/software-assurance/faq.aspx
- MVLS tool for Administrators (within Customer organization) to view and manage benefits: https://licensing.microsoft.com
- Enterprise Customer Care: http://www.microsoft.com/business/enterprise/ea/default.mspx
