Get Paid: Quality Assurance
Review the Process
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Quality Assurance and Receiving Payment
Prior to receiving payment, your program deliverables must pass Microsoft Quality Assurance. There are two steps to the QA process:- Regional Service Center (RSC): RSC verifies that the Voucher ID on the invoice and the Voucher ID on the deliverables match.
- Match: Payment is sent from the RSC in net 60 days.
- No Match: RSC contacts the partner to resolve
- Microsoft EDPS Quality Assurance: QA performs a review of all deliverables for completeness. If deliverables do not pass QA, Microsoft provides feedback to the appropriate parties.
Escalation: To resolve issues around QA review, partners can email edpshelp@microsoft.com. - Receiving Payment: Per the Terms & Conditions, partners have 60 days from Voucher redemption to invoice Microsoft. To escalate issues of non-payment, email the local RSC.
